Refund Policy

Our service is currently offered through a subscription model, but as of the effective date, all subscriptions are priced at $0 for a promotional period, meaning no payment is required to access our features during this time. This policy outlines our approach to refunds once paid subscriptions become available or if any charges are incurred in the future. We reserve the right to update this policy as our service evolves.

1. Current Free Period

During the ongoing promotional period where subscriptions are set at $0, no payments are collected, and therefore, no refunds are applicable or available.
Users can enjoy full access to our service without any financial commitment. This period is intended to allow you to explore our platform risk-free.
We will notify users in advance via email and on-site announcements when paid subscriptions are introduced, including any trial periods or pricing changes.

2. Eligibility for Refunds (Applicable to Future Paid Subscriptions)

General Rule: Since our service is digital and subscription-based (providing ongoing access to listings, search tools, and other features), all subscriptions are non-refundable except in specific circumstances outlined below. This is due to the immediate delivery and consumption of the service upon subscription.
Trial Periods: If we introduce free trials for paid subscriptions in the future, no charges apply during the trial, and thus no refunds are needed. You may cancel before the trial ends to avoid any billing.
Refundable Scenarios:
- Billing Errors: If you are charged incorrectly (e.g., due to a technical glitch or duplicate billing), we will refund the erroneous amount in full.
- Service Non-Delivery: If we fail to provide the subscribed service due to our fault (e.g., prolonged downtime exceeding 72 hours in a billing cycle), you may be eligible for a prorated refund based on the unused portion of your subscription.
- Legal Requirements: Refunds will be issued if required by applicable laws in your jurisdiction, such as consumer protection regulations.
Non-Refundable Scenarios:
- Voluntary cancellations after the subscription has started (no prorated refunds for partial months).
- Changes in mind or dissatisfaction with the service after accessing it.
- Violations of our Terms of Service (e.g., account suspension due to misuse).
- Any promotional or discounted subscriptions, which are final.

3. How to Request a Refund

To request a refund (when applicable), contact our support team at support@habibhouse.in or through the Contact Us form on our website within 30 days of the charge.

Provide the following details:

Your account email or username.
Subscription details (e.g., plan type, billing date).
Reason for the refund request.
Proof of payment (e.g., transaction ID).

We will review your request within 7-10 business days and notify you of the outcome. Approved refunds will be processed to your original payment method within 5-10 business days, depending on your payment provider.

4. Subscription Cancellations

You can cancel your subscription at any time through your account settings. Cancellations take effect at the end of the current billing cycle, with no prorated refunds.
During the free period, "cancellation" simply means deactivating features if desired, with no financial impact.

5. Changes to This Policy

We may update this Refund Policy from time to time. Changes will be posted on our website, and continued use of the service after updates constitutes acceptance.
For questions about this policy, please reach out to our support team.

Last updated: 07/01/2026